
Ep 0 - What is "The Future of eCommerce?"
This brief episode 0 gives you an idea on the show and what to expect over the coming episodes. Meet Derric Haynie, your host, and learn how you can join in the conversation or quietly follow along, your choice.
Key Points
- The lack of personalization and consumer trust cost businesses $756 billion last year.
- Automation, Messenger, and SMS are crucial for enhancing customer experience and optimizing business processes.
- Understanding future trends allows businesses to reverse engineer their strategies and stay on top in the ecommerce industry.
Chapters
0:00 | |
3:12 |
Transcript
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